Sberbank: Banking on Healthy Growth

SberbankEstablished in 1941 Sberbank has been the dominant force in the Russian banking sector for several decades, providing financial services to retail and corporate clients. It is also present in 22 countries, serving 145.6 million clients and employing 325,000 staff. It manages 14 regional banks in Russia, 79 regional bank branches, and 15,016 branches.
Sberbank today is the circulatory system of the Russian economy, accounting for one third of its banking system. The Bank provides employment and a source of income for every 150th Russian family. 14 territorial banks and over 16 thousand branches throughout the country in all 83 constituent entities of the Russian Federation located across 11 time zones.
Sberbank offers the widest selection of banking services for retail customers: from traditional deposits and various types of loans to bank cards, money transfers, bank insurance and brokerage services. All retail loans are underwritten by Sberbank through the Credit Factory system, designed for effective assessment of credit risks and ensuring the high quality of the credit portfolio.
In its pursuit of even more convenient, modern and processable service, Sberbank is continually improving the opportunities of customers to control their accounts remotely. The Bank has established a system of remote service channels which comprises of online banking Sberbank Online (over 30 million active users), Smartphone application Sberbank Online (over 18 million active users), SMS service Mobile Bank (over 30 million active users) and one of the largest networks of ATMs and self-service terminals in the world with over 90 thousand terminals.
Sberbank is the largest issuer of debit and credit cards. Through a joint bank with BNP Paribas, Sberbank operates as a POS-lender under the Cetelem brand using the ‘responsible lending’ concept.
Sberbank appOver 1 million enterprises (out of 4.5 million legal entities registered in Russia) are customers of Sberbank. The Bank services all groups of corporate customers, small and medium-sized businesses accounting for 35% of the Bank’s corporate credit portfolio. The remaining portion is attributed to crediting large and major corporate customers.
Sberbank today is a team of over 260 thousand qualified professionals who work to turn the Bank into the best service company with world class products and services.
The Central Bank of the Russian Federation is the principal shareholder and founder of Sberbank of Russia, holding 50% of the share capital plus one voting share. Both international and Russian investors feature among the shareholders of Sberbank of Russia.
The Bank’s ordinary and preferred shares have been publicly traded on the Russian exchange markets since 1996. American Depositary Receipts are listed on the London Stock Exchange, they are admitted to trading on the Frankfurt Stock Exchange and the OTC market of the US.
Sberbank aims to complete the technological transformation of our financial business while maintaining the functionality and reliability of existing IT systems and to finish building and transferring our entire business to a new digital platform. We must also build the foundation for an ecosystem in non-financial industries.
Sberbank appThe objectives include scaling up business, improving profitability and performance, as well as enhancing our flexibility, speed and client focus by introducing new technology and bringing up people with new skills. We believe that this can be achieved by creating a better customer experience, in non-financial as well as financial industries, by integrating cutting-edge technology into Sberbank products, services and processes, and by developing effective management practices and best-in-class employees.
The current Sberbank has almost nothing left to remind us of the savings offices, in the form of which the Bank functioned for such a long period of time. What is really amazing is that Sberbank is barely recognizable from itself of just 10 years ago.The ability to change and move forward means that Sberbank is currently in excellent shape. Being the oldest and the largest Russian bank does not stop Sberbank from competing openly and in good faith with other banking market players, keeping its finger on the pulse of financial and technological changes. Sberbank not only keeps up with modern market trends, but even remains ahead of them, confidently knowing its way around drastically changing technologies and customer preferences. Over the Bank’s entire history, its success has been attributed to its active involvement in the life of the country and society. Sberbank has always acted both as an economic and a social financial institution.”
We believe that the success of a modern company in the 21st century is not solely determined by its financial results, but also by the way these results are attained. This understanding is reflected in our goals and corresponds to our Mission.”